On this course participants will be able to: Become familiar with the origin and development of LFA; Define the characteristics and main elements of project design and
management with LFA as planning tool; Organise problem and stakeholders analysis in a participatory approach; Translate results of analysis into objectives; Identify a strategy to achieve objectives which takes into account stakeholder capacity and resources; Identify activities necessary to achieve objectives; Learn how to develop measurable progress indicators and how to collect information to verify indicators; Take stock of external risks and assumptions which will influence the project design and its implementation; Write and present a log frame for a project; Learn how to update a log frame during the project lifecycle.

Tel: +41 (0)22 534 96 84
Email: courses@ngomanager.org
Internet: http://www.ngoms.org/lfa.htm or http://www.ngoms.org/lfa.pdf

Successful NGOs provide high quality services to beneficiaries. Competition among NGOs in the delivery of services and in the acquisition of donor funding is rising. To achieve success, NGOs have to continually improve and professionalize their work, which puts more and more demands on the management and leadership of an organization.

This comprehensive course provides you with core knowledge, practical skills and tools to manage and lead effectively a nonprofit organization. In this course, you first discuss perspectives and challenges of sustainable development and main criteria of donor agencies. You then learn how projects are developed and managed. Strategic planning starts with an assessment of where your organization is now and how you may review and adapt the organizational and management structure of an organization to achieve its objectives. You learn how to design a development plan for the NGO and how to prepare an annual plan and plan of action.

Participants will train themselves in the dynamics of communication, team building, in negotiations and conflict resolution. Special attention is given to the participants' behavioral competencies in managing and leading a NGO. Solid governance and a well-functioning board are crucial for the sustainability of the organization. You learn how to develop a sound human resources policy and how to put it into practice - management is, in the end, "the art of getting things done through people" (Mary Parker Follet).

Participants can select a topic of their choice among the subjects of the course to develop an individual project for their organization or for their own use. Such projects can be discussed in working groups. As a participant, you will receive an individual consultation with the trainer to develop and complete your project.

This course is intended in particular for: Project and programme managers; Team Leaders; Founders and board members of NGOs; Newly appointed directors and department heads of NGOs; Consultants who carry out assignments for NGOs.

Early bird fee/full fee (in Swiss Francs):
- Non-OECD: CHF 1450/1700, approx. USD 1250/1500 (course fee is calculated in Swiss Francs)
- OECD: CHF 1950/2200, or approx. USD 1750/2000 (course fee is calculated in Swiss Francs)

Tel: +41 (0)22 534 96 84
Email: courses@ngomanager.org
Internet: http://www.ngoms.org/enm.htm or http://www.ngoms.org/Essentials_of_NGO_Management.pdf

This course is aimed at equipping NGO leaders, managers, and board members with the knowledge and skills to effectively and efficiently manage the financial resources of an NGO towards sufficiency.

To reach this aim, participants learn the basics of financial management concerning accounting principles, how to best monitor revenue and expenses, how to analyze and interpret budgets, financial statements and reports, what are financial causes and effects that make an NGO successful or failing, how to define strategies and make decisions concerning resource generation and investments, and how to prepare financial planning and budgeting.

NGOs operate on limited resources - finances, staff and time - to conclude projects and programs successfully. To cope with the limited resources, the participants of this course acquire basic knowledge on financial management and learn to utilize a number of key decision-making tools. This course aims at enhancing the participants' knowledge and sharpening their skills so that they are able to take action confidently and at the right time in order to to manage resources efficiently in the present and sufficiently for the future.

Tel: +41 (0)22 534 96 84
Email: courses@ngomanager.org
Internet: http://www.ngoms.org/fmfnfe.htm

For successful leadership, the team leader should lead by example, with enthusiasm and inspiration, recognizing member accomplishments, coaching and helping members to solving problems. To achieve the team's objectives, the team leader needs to focus on the team members, their creative ideas and input. This approach helps the leader to keep the team motivated and on track for results.

The team leader facilitates cooperation among people of diverse skills and backgrounds to develop synergies and to maximize their strengths. To establish and maintain a cooperative environment of trust and creativity is one of the main tasks of a successful team leader. Such an environment is conducive for dialogue and debate within the team, helps to shape team consensus and is crucial for the good and productive functioning of a team. To this purpose, the team leader should adopt an open door policy for team members to come up with questions or for discussion.

For this cooperative process, the team leader needs to acquire and improve communication skills to successfully conduct debates and negotiations, to facilitate decision-making and conflict resolution.

This course is intended in particular for: Project and programme managers; Team Leaders; Heads of department; Heads of office; Senior managers and executive directors

Tel: +41 (0)22 534 96 84
Email: courses@ngomanager.org
Internet: http://www.ngoms.org/buildingandleadingteams.htm

People are an organisation's most important resource and asset. Good management of individuals and the workforce is crucial to attain the organizational goals and objectives. This intensive five-day course for practitioners provides a comprehensive and solid foundation in human resource management.

During the first two days, participants will learn how to carry out hiring processes and how to develop adequate compensation with the development of a salary policy, social benefits and contracts. During days three to five, participants will learn and practice how to develop a HR strategy and guidelines, how to develop procedures for job evaluations, promotions and training programmes for the workforce. Particular emphasis is placed on managing intercultural and gender issues. Participants will learn how to develop a plan for HR development, how to communicate HR strategies with employees effectively and how to manage stress and conflict.

During the course, real-life HR issues and experiences are discussed and shared to develop the participant's knowledge, skills and mindsets on HR Management. Participants will gain a hands-on experience in the actual preparation, building and implementation of a HR policy.

This basic HR training course is designed for those who already have some responsibility on HR or who may be taking on such responsibility. It is intended in particular for: HR Managers and Practitioners; Administrators; Experienced Managers who are new to HR or pursuing a career change; Project Managers; Heads of Mission; Executive Directors of smaller NGOs.

Tel: +41 (0)22 534 96 84
Email: courses@ngomanager.org
Internet: http://www.ngoms.org/hrm.htm

Whilst good information does not guarantee a good programme, poor information almost certainly guarantees a bad one. Assessments are a vital element of the programme planning process: they provide the information on which decisions will be made. The first part of our course on Project Cycle Management enables participants to learn about and test how to prepare and conduct a needs assessment. The course focuses on assessment strategies, the various tasks to be done throughout the whole process as well as techniques and tools used to improve the quality of information obtained during interviews with stakeholders. This should help participants to improve the quality of their needs assessments and therefore the quality of the relevance of potential projects and operations that may follow.

The course is divided into two parts: 1) What to assess, i.e. the content of an assessment, and 2) How to assess, i.e. the process of an assessment. The course includes a one-day field exercise to practice the newly acquired knowledge and skills.

• Programme coordinators and Team leaders
• Key field staff involved in assessments
• Managers supervising field assessments

Tel: +41 (0)22 534 96 84
Email: courses@ngomanager.org
Internet: http://www.ngoms.org/needsassessment.htm

This comprehensive course provides fast-track training on project management. It is designed for practitioners in project management who have either not yet obtained basic training, or not yet on all subjects of the project cycle. This course provides training on all phases of the project cycle in a compact format: Needs assessment, designing and planning a project, monitoring the implementation of the project, and preparing an evaluation.
This course is also available in French. Ce cours peut également être animé en français.
Click here to download the course leaflet (PDF format).

The course is designed for practitioners in project management with at least one year of experience, and who have either not yet obtained basic training, or not yet on all subjects of the project cycle. This includes:
* Project managers
* Programme coordinators
* Key field and HQ staff involved in designing and planning projects
* Managers supervising project development and implementation
* Consultants who carry out assignments for NGOs.

Tel: +41 (0)22 534 96 84
Email: courses@ngomanager.org
Internet: http://www.ngoms.org/pcmcompact.htm