7.–8. März 2011
17.–18. Mai 2011
11.–12. Juli 2011
3.–4. Oktober 2011

Nicole Brack
Tel: +41 (0)32 365 80 02
Email: training@cinfo.ch
Internet: Click here for PDF

Objectives:
• refi ne their understanding of the complex and contradictory dynamics that link culture and development
• become aware of the importance of intercultural communication as a factor in successful international cooperation
• develop a realistic sense of their own capacities and limits in the realm of intercultural dialogue
• gain new perspectives for creatively managing the intercultural dimension of their work
• acquire useful methodologies for analyzing intercultural communication experiences

Contents
• explore and analyze concrete examples of intercultural cooperation, to evaluate the possibilities and the risks
• discover new concepts in the domains of culture, intercultural communication, and cultural transformation
• seek together new paths for managing intercultural diffi culties connected with their professional function

• Those working in International Cooperation and their accompanying partners who are preparing to depart overseas, are working abroad, or have returned to Switzerland
• Those working at headquarters
• Consultants in International Cooperation

Objectives
• explore various levels of impact which the epidemic of HIV / AIDS can have on the life and the work of expatriate personnel
• consider various social and professional situations linked to HIV / AIDS that they may need to address
• explore strategies that might help to effectively manage the challenges at personal, institutional, and intercultural levels
Contents
Impact of HIV / AIDS on personal life:
• coping with HIV / AIDS-related illness and the death of friends, neighbours and colleagues
• putting in place systems of protection for managing the stress connected to HIV / AIDS
Impact of HIV / AIDS on professional life, in the following areas:
• programme planning and financial decision-making
• management of the staff, the project, and the programme
• relations within the team
HIV / AIDS and intercultural communication:
• How can we talk about HIV / AIDS in ways appropriate to the local culture?
• What is taboo?
• How can we manage the «silence» which surrounds HIV / AIDS?

• Those working in International Cooperation organizations
• Their accompanying partners

Objectives:
• Have expanded their concept of «intercultural skills»
• Have thought carefully about the nature of intercultural skills their organisation needs in order to achieve its goals
• Be able to apply the Developmental Model of Intercultural Sensitivity (DMIS)
• Explore application of the model to assessing intercultural competence
• Discuss strategies appropriate for promoting development at each stage
• Distinguish how levels of intercultural sensitivity does affect the work of professionals in the
field of development and humanitarian aid

Content:
• The Developmental Model of Intercultural Sensitivity (DMIS)
• Intercultural competencies: three levels of skills
• Does development work need the same intercultural skills as humanitarian aid?
• How can one identify intercultural skills?
• Development of intercultural skills for expatriate colleagues, local colleagues, and staff at headquarters

Persons in charge of recruitment in organisations of international cooperation (headquarters or field)

Objectives
Participants will have:
• Developed their own skills towards membership or leadership of a multicultural team in a context of international cooperation
• Become aware of the contribution of personal leadership (PL) towards effective multicultural teamwork
• Applied PL to their own professional multicultural team situation

Content
• Theories and models related to multicultural teambuilding
• Principles, practices and critical moment dialogue of Personal Leadership in multicultural team building
• Specific issues related to multicultural team building in the fi eld of development and humanitarian aid
• Specific skills needed to create a team culture in which every member can contribute his/her best, in terms of skills and of cultural patterns.

Professionals in the fi eld of international cooperation who:
• Work at headquarters or in countries of cooperation
• Are members of a multicultural team
• Are leaders of a multicultural team

Objectives:

• Deepen awareness of mutual interactions between culture and conflict
• Cultivate understanding of their personal and cultural tendencies in conflict
• Discover a range of cultural approaches to addressing conflict
• Examine cultural dimensions of specific dispute resolution and negotiation processes
• Explore theories and tools to help address conflicts in multicultural settings in creative and culturally appropriate ways
• Learn imaginative and innovative tools for transforming cultural disputes
• Understand sources of credibility across cultures and how these influence power and conflict dynamics
• Reflected on past conflict experiences in the field of international cooperation including how tools from the workshop might have changed the course of conflicts

Content

• Definitions of key terms including culture, conflict, intercultural conflict and cultural fluency
• Dynamics of culture and conflict
• Understanding and navigating cultural differences leading potentially to conflict in organisations of international cooperation
• Nature and dynamics of creativity
• Conflict style explorations
• Implications for organisations of international cooperation, at headquarters and in the fields
• Practical tools for assessing and managing a range of conflicts

Those working in International Cooperation and their accompanying partners who are preparing to depart overseas, are working abroad, or have returned to Switzerland
Those working at headquarters
Consultants in International Cooperation

For participants working with an organisation of the cinfo foundation, and who are entitled to the «mandat de prestations / Leistungspaket», cinfo will cover all expense (training fee, transport, accomodation). For participants working at headquarters, with an organisation of the cinfo foundation, cinfo will cover the training fees, but transport, supper and accommodation are at participants' charge.
For participants working with another organisation, the cost of the workshop is CHF 750.–.